Stories from Our Customers

I Can Sleep At Night
“The semiconductor equipment we manufacture is large, heavy, delicate and very expensive. It typically takes at least 25 crates to complete a shipment of just one machine. The price tag for each machine is in the multiple millions. I have no problem sleeping at night knowing CDC is our supplier of choice in insuring that our equipment gets to our customer intact. It makes my purchasing life very simple knowing I just have to pick the phone up and call CDC with any packaging concern and know it will be solved in a professional, timely manner and still remain very well within my budget.”
Purchasing Manager, Large Semiconductor Capital Equipment Manufacturer
CDC Makes Us Look Good
“In the semiconductor industry where the product is in the millions of dollar price range, CDC supplies first-rate packaging material that ensures safe, secure and sanitary freight handling that will meet all international standards. The packaging is the first thing our customers see and I am confident CDC portrays us well at the initial customer contact.”
Shipping Manager, Semiconductor Manufacturer
A High Quality Product On Time And At A Fair Price
“I have been doing business with Bob Cook for almost twenty-five years. My company builds custom industrial vacuum systems. Pallets and crates for those systems must accommodate weights that can range from 5,000 to 80,000 pounds. My relationship with CDC has survived twenty-five years due to his services. He and his employees give me a high quality product on time and at a fair price.” 
Manufacturing Supervisor, Industrial Vacuum Manufacturer
Exceptional Service On Last-Minute Requests
My experience with your company for the past 5 years has been nothing short of exceptional. This performance includes your internal staff at the customer service level and manufacturing personnel. There have been several occasions over the years where we’ve requested your design expertise, without much advanced notice, and you’ve created time in your busy schedule to meet with us. Subsequently, delivery issues were treated in the same manner.  As importantly and as happened recently with one of our customers, a modification was requested to further protect their $100,000 device and it was handled promptly and at no charge for the single revision. It’s a pleasure working with an honest company.”
Area Manager, Packaging Company
Packaging Materials That Fit Our Needs
“I just wanted to drop you a note of thanks for your assistance with my equipment packaging materials.  I appreciate your professionalism, quick response, and prompt delivery. I travelled to the Dominican Republic last week to help with the packaging operation.  Everything went very smoothly & the equipment is now on the boat to Ireland. “
Senior Manufacturer Engineer, Large Medical Device Company
Outstanding Customer Service
“The two young men from CDC were very courteous and were very understanding with the situation that arose on Friday, April 20. The guys from CDC did a very good job when they were here and should be commended for it.”
Shipping Manager, Semiconductor Capital Equipment Manufacturer