by Bob Cook | Feb 3, 2016 | Uncategorized
Imagine that you’re a major player in the telecommunications industry. You recently shipped several packages to a customer in Asia. Yesterday, your installers flew out to complete the installation. But now, the phone rings with bad news. The installers have arrived at...
by Bob Cook | Oct 29, 2015 | Uncategorized
hIt’s a nightmare common to all manufacturers of delicate equipment: The machinery leaves your facility in mint condition, calibrated for peak performance at your customer’s location. But when the machinery is unpacked at its final destination, it...
by Bob Cook | Oct 29, 2015 | Uncategorized
It’s a common scenario: A product is conceived, designed, and manufactured with immense care and attention to detail. Every step in the process from concept to finished product is scheduled, prioritized, and mile-stoned, except for the final task: Delivering that...
by Bob Cook | Oct 28, 2015 | Uncategorized
Shipping Day has finally arrived. The equipment that your company has spent months manufacturing and calibrating is carefully packed into custom-built padded crates and loaded onto a truck to begin its journey to your customer’s site. You are confident that your...
